FAQ

We recommend booking your move as early as possible to secure your preferred date and time. While we do our best to accommodate last-minute bookings, giving at least 1–2 weeks’ notice is ideal, especially during peak periods.

At West Aus Removal, we offer both hourly rates and fixed-price quotes, depending on the nature of the job. For straightforward moves, hourly rates are common, but we’re happy to provide an obligation-free fixed quote for larger or more complex relocations.

Yes, we are fully insured. Your belongings are covered under our public liability and transit insurance. We take every precaution to ensure your items are safe during the move.

Absolutely! If you’d like to lend a hand, we’re happy to work with you. Helping with small items, boxes, or preparing furniture can reduce the overall moving time.

We have a range of fully equipped trucks to suit different move sizes, from small apartments to large homes and offices. Let us know what you're moving, and we’ll assign the right vehicle for the job.

Yes, we offer professional packing and unpacking services to make your move even easier. We can also supply quality packing materials if you prefer to pack yourself.

We accept various payment methods including cash, EFTPOS, and bank transfer. Payment is typically made at the completion of the job unless otherwise agreed upon in advance.